The Help Desk


Here you can book a table at the Fino Restaurant & Grill or book activities. The Help Desk is also your tour operator service at Sunwing Resort and here, you can ask about sightseeing, shopping, excursions, and much more. Open 24 hours a day.

The Info Wall


Located in the Resort Service area, here you will find all important information about activities in and outside the resort, weather forecast, news, departure information, and much more. This service is available free of charge, 24 hrs a day and also includes a detailed map of Phuket Island.



You’re always connected! We offer free internet access throughout the resort.



Everything from postcards, Lollo & Bernie cuddly toys, diapers and baby food, sweets and more! Sunwing Resort's MiniMarket offers a wide range of food items and other essential items for your stay. Minimarket is located on-site at the resort.

Opening hours: 08.00 - 22.00



The resort's launderette facility is equipped with coin-operated washing machines, iron and ironing board. You may exchange coins from the Help Desk. Detergent soaps can be purchased from the resort's Minimarket.

Opening hours: 08.00 - 20.00

Baby Sitting


Make the most of your holiday - relax with a massage or enjoy the beach - with peace of mind, while you leave your children with our friendly staff that are trained and experienced in childcare.

The baby sitting service is provided as an additional charge, and must be booked in advance at the Help Desk.

Medical Service


For your family's safety and wellness, our on-site fully licensed clinic is open for your particular medical needs. The clinic is supervised by our efficient and helpful nurse.

*Please contact Help Desk Team to book an Appointment

Click Here for the Holiday Planner.

Facilities & Services

      • 8 Outdoor Pools
      • 1 Outdoor Children’s Pool
      • 3 Pool Slides
      • 1 Swim-up Pool Bar
      • 3 Bars
      • 2 Restaurants
      • Air-conditioned Lobby
      • 24 Hours Reception
      • 2 Elevators
      • 3 Meeting Rooms
      • Mini Soccer Pitch
      • Fitness & Aerobic Room
      • Outdoor Massage
      • Table Tennis

      • Pool Tables
      • Fully Licensed Clinic
      • Minimarket
      • Diving Shop
      • Luggage Room
      • Laundry Services
      • Self Service Laundry Facilities
      • Baby Sitting Service
      • Excursions & Tour Service
      • WiFi hotspot
      • Car & Motorbike Rental
      • Taxi Service
      • Car park

Kids Club

      • Lollo & Bernie Club
      • Teen lounge